Always make sure you have the latest app version installed!
General
Migrate to RoomConfig portal
Configure RoomConfig portal
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Step.1 Office 365 – Create service account
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Step.2 Office 365 – Authenticate Oauth2 and MSgraph
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Optional – Create access policy
Exchange (On Prem) configuration
On Prem Exchange is not supported by the Roomconfig configuration portal.
If you have the EWS API’s internet enabled please use legacy portal.
(Raise a support ticket to get an account on legacy portal)
If the EWS API’s is not reachable thru internet – then do a Local Setup on the panel.